We have a team of WordPress experts (50 to be exact & growing…), strategically, placed – globally – that can handle almost any WordPress request based on our, proven, NiConcepts setup.

This includes building entire WordPress websites from scratch, via PSD files, or even replicating from another ‘referenced’ website.

Support also includes – adding content to existing WordPress posts or pages, installing or customizing plugins or themes, adjusting CSS, HTML, and Javascript, adding contact forms, building funnels, digital marketing consultation & Ad Spend management, and much more…

We ask that you submit one request at a time so we can complete those tasks as quickly as possible, usually within a couple of hours & at max within 72 hrs depending on complexity of the request – we will advise if more time required…

We have a team of developers working 24/7 – ‘following the Sun’ to ensure you receive quality / fast support to each & every request.

We find that our clients are fair and reasonable and enjoy working with us but will advise if we feel that there is an abuse of the process… 🙂

Our goal is to provide Affordable & Dedicated ‘Full-Service’ WordPress Support to you to help promote your brand & increase engagement with your ‘targeted’ audience.

We find that most WordPress problems can be fixed within a short period of time. Here is an example list of types of the type of tasks that are?NOT included with your plan.

Non WordPress Builds	Non WordPress Code
Non WordPress Redesign	Non WordPress Forms
Suspicous Malware Code	Tampered Code not by us

If you send a task that is outside of our scope we will contact you & provide you some options or quotes to help assist you. Note: very few tasks fall outside our support plans & as a member, you will get HUGE discounts on ‘quoted’ tasks – Try & see for yourself… 🙂

While under their 30-Day Trial period which is ONLY $15.00 for the 1st month – (new) clients work with us to define their product objectives which includes the following:

• Project Discovery which involves defining the ‘Primary’ objectives
• Product Validation – forming hypothesis to confirm a need for the product or service within a ‘targeted’ market
• Competitor Analysis – to gauge level of penetration into a market and the amount of effort to create disruption among competitors to gain market share
• Growth Strategies – a critical step in the process to define method for customer acquisition along with minimizing ‘churn’.

We provide these very import steps during the 1st month at this ‘GENEROUSLY’ low rate due to our, HIGH, level of confidence in our services & process – which are technical and customer focus – with the belief that you will remain a client (partner actually) with us long after your trial period.

However, should you choose to cancel services within the 1st 30 days, then we’ll refund your payment & you have a blueprint to kick-start your venture (Smile) – No Questions Asked!

Note: The 30 Day money-back guarantee, only, apply to the 1st month of service. Monthly subscription / support continues at normal rate.

Yes. We provide WooCommerce (WC) support – i.e. adding products, categories, establishing attributes & variations, along with integrating add-ons / plugins to WC, per your request.

Additional WC (3rd party) plugins not covered in our support plans – we’ll advise if any plugin required or requested is out of scope of plan coverage to which you have the option to purchase for us to configure for you.

The short answer – All of them (we have a, diversely, trained team of WordPress developers.

Collectively, we contain a vast skill set with all of the, major WordPress builders on the market.

That includes the following:

• SeedProd
• Beaver Builder
• Divi (our preferred by choice)
• Elementor (also, highly recommended for DIY clients)
• Themify
• Visual Composer
• Thrive
• Brizy
  • and many others…

If it’s WordPress, we’ve seen it & can assure you will be happy with the support we will provide in regarding to Maintenance, support as well as ‘complete’ WordPress website custom build where required… Let’s Get Started! (WebsiteSupport247)

We strive to complete all tasks within 8 business hours, but it usually happens MUCH faster.

If we need additional information or clarification about the job we will notify you via email.

Our team is available 24/7 except on major national holidays like Thanksgiving, Christmas, and New Years. During those (holiday) periods – We still maintain 24/7 support, via skeleton crews, to ensure your NiConcepts website / hosting is fully functional. 99.9% Uptime is Guaranteed.

When you first sign up, we will ask you to provide your us with your WordPress login information & your website hosting login info or FTP/Cpanel URL, username and password – if you have an existing WordPress website.

If you do not have a website, domain, etc… NO PROBLEM. We’ll discuss your business objectives & get to work (immediately) to help you secure your domain, establish email, define your page content, draft your website design, & (most importantly) – implement Product Validation & define Growth Strategies, accordingly.

Note: We have certified experts with specializations in various fields – Product Validation, Entreprenuerialship, Starting a business with & without Venture Capital, Digital Marketing & Social Media. YES, ALL THESE SERVICES OFFERED TO YOU…:)

Yes – you have the ability to add as many websites (subscriptions) to your order to cover any # of WordPress websites.

Each website will receive coverage, accordingly, based on each ‘Active’ subscription linked to that domain name.

Simply place your online via our, secured, online form & we’ll begin the onboarding process with you to confirm the scope of work for the website / project.? We work with a variety of different clients & have the expertise to handle small & large WordPress builds along with digital marketing – (both) brand awareness & retargeting (engagement) for any # of WordPress websites.